Windows Media Center "Extender Not Found" Message

[fishkill84]

I have been trying to hook up my Xbox 360 as an extender for the last two
days now, with no success. I have opened every port on both windows and
macafee firewalls, tried connecting with both firewalls disabled, ran a
system restore to factory defaults, completely uninstalled firewalls, totally
uninstalled and reintalled vista, windows media center, and windows media
player 11, tried running a direct cable from pc to 360, and nothing works.
The 360 is connected to xbox live through my router, so I know it is on the
network. Ive tried all of the troubleshooting steps on ms sites but they dont
work. If anyone knows whats going on with this please help, cause i'm about
to bust this ms POS system. So much for spending $1500+ on something that
cant even connect with other ms brand products (mostly what I bought it for).
When I hit the media center button in the media blade of the 360, it gives
me the setup key; hit continue and it says go to www.xbox.com/pcsetup; when I
go there it redirects to http://www.xbox.com/en-US/pcsetup/MCEVista.htm; the
window at the top of this site says "Cannot Connect the Xbox 360 console to
This Computer"
When I run test media connection on the 360 it fails at the pc selected.
Ive tried dell support, microsoft support, and xbox support numbers and they
all dont know or redirect me to someone else who tries to make me do a bunch
of troubleshooting tips that Ive already done about 30 times each now. I may
not be a computer programmer, but im not retarded either - TROBLESHOOTING
ISNT WORKING! So if anyone has an idea please help, otherwise check ebay for
an XPS and a 360.

im running:
Dell XPS 410 with Vista Home Premium
Wired Linksys Etherfast Cable/DSL Router
Windows Media Center and Media Player 11
MacAfee Security Center Firewall/ Windows firewall (NOT at the same time)

[Eric Berridge]

First, you need to check a few things. Sorry if these are things you've
already been asked to do, but first things first.

1. On the Vista Home Premium PC, open the Network and Sharing Center and
make sure "Network discovery" is ON
2. Make sure the XBox 360 shows upon the PC's Network Map. You can view
this in the Network and Sharing Center, then cliding on "View full map".

If both of the above are OK, then the connector should be able to connect.
How are you getting to the extender setup in Media Center? Does a systray
notification tell you the Xbox is found, or do you manually browse (in Media
Center) to Settings/Extender/Add Extender? Either way should work, but I
usually do the later. There, you can enter the Setup Key that's currently
displayed on the Xbox 360, and they should connect.

Please let me know if this helps at all.

Post by fishkill84
I have been trying to hook up my Xbox 360 as an extender for the last two
days now, with no success. I have opened every port on both windows and
macafee firewalls, tried connecting with both firewalls disabled, ran a
system restore to factory defaults, completely uninstalled firewalls, totally
uninstalled and reintalled vista, windows media center, and windows media
player 11, tried running a direct cable from pc to 360, and nothing works.
The 360 is connected to xbox live through my router, so I know it is on the
network. Ive tried all of the troubleshooting steps on ms sites but they dont
work. If anyone knows whats going on with this please help, cause i'm about
to bust this ms POS system. So much for spending $1500+ on something that
cant even connect with other ms brand products (mostly what I bought it for).
When I hit the media center button in the media blade of the 360, it gives
me the setup key; hit continue and it says go to www.xbox.com/pcsetup; when I
go there it redirects to http://www.xbox.com/en-US/pcsetup/MCEVista.htm; the
window at the top of this site says "Cannot Connect the Xbox 360 console to
This Computer"
When I run test media connection on the 360 it fails at the pc selected.
Ive tried dell support, microsoft support, and xbox support numbers and they
all dont know or redirect me to someone else who tries to make me do a bunch
of troubleshooting tips that Ive already done about 30 times each now. I may
not be a computer programmer, but im not retarded either - TROBLESHOOTING
ISNT WORKING! So if anyone has an idea please help, otherwise check ebay for
an XPS and a 360.
Dell XPS 410 with Vista Home Premium
Wired Linksys Etherfast Cable/DSL Router
Windows Media Center and Media Player 11
MacAfee Security Center Firewall/ Windows firewall (NOT at the same time)

[fishkill84]

Network discovery is on, and the xbox 360 shows up on the network map's
expanded view. I've tried connecting about thirty times, and a systray
notification has only popped up 2 or three times. When I clicked on it and
tried to connect I got a system connection error message. Every other time I
have gotten an extender not found message.

Post by Eric Berridge
First, you need to check a few things. Sorry if these are things you've
already been asked to do, but first things first.
1. On the Vista Home Premium PC, open the Network and Sharing Center and
make sure "Network discovery" is ON
2. Make sure the XBox 360 shows upon the PC's Network Map. You can view
this in the Network and Sharing Center, then cliding on "View full map".
If both of the above are OK, then the connector should be able to connect.
How are you getting to the extender setup in Media Center? Does a systray
notification tell you the Xbox is found, or do you manually browse (in Media
Center) to Settings/Extender/Add Extender? Either way should work, but I
usually do the later. There, you can enter the Setup Key that's currently
displayed on the Xbox 360, and they should connect.
Please let me know if this helps at all.

Post by fishkill84
I have been trying to hook up my Xbox 360 as an extender for the last two
days now, with no success. I have opened every port on both windows and
macafee firewalls, tried connecting with both firewalls disabled, ran a
system restore to factory defaults, completely uninstalled firewalls, totally
uninstalled and reintalled vista, windows media center, and windows media
player 11, tried running a direct cable from pc to 360, and nothing works.
The 360 is connected to xbox live through my router, so I know it is on the
network. Ive tried all of the troubleshooting steps on ms sites but they dont
work. If anyone knows whats going on with this please help, cause i'm about
to bust this ms POS system. So much for spending $1500+ on something that
cant even connect with other ms brand products (mostly what I bought it for).
When I hit the media center button in the media blade of the 360, it gives
me the setup key; hit continue and it says go to www.xbox.com/pcsetup; when I
go there it redirects to http://www.xbox.com/en-US/pcsetup/MCEVista.htm; the
window at the top of this site says "Cannot Connect the Xbox 360 console to
This Computer"
When I run test media connection on the 360 it fails at the pc selected.
Ive tried dell support, microsoft support, and xbox support numbers and they
all dont know or redirect me to someone else who tries to make me do a bunch
of troubleshooting tips that Ive already done about 30 times each now. I may
not be a computer programmer, but im not retarded either - TROBLESHOOTING
ISNT WORKING! So if anyone has an idea please help, otherwise check ebay for
an XPS and a 360.
Dell XPS 410 with Vista Home Premium
Wired Linksys Etherfast Cable/DSL Router
Windows Media Center and Media Player 11
MacAfee Security Center Firewall/ Windows firewall (NOT at the same time)

[h***@gmail.com]

Hey,

I've had the same problem and have discovered a solution.

Do You have windows live onecare running?

If so it is onecare which is causing the problem, go to onecare and
click change onecare settings
In the settings box click on the firewall tab
Click on the Firewall connection tool
tick the 'connect my xbox 360........'

[fishkill84]

No, I dont have onecare, just windows firewall and macafee security center

Post by h***@gmail.com
Hey,
I've had the same problem and have discovered a solution.
Do You have windows live onecare running?
If so it is onecare which is causing the problem, go to onecare and
click change onecare settings
In the settings box click on the firewall tab
Click on the Firewall connection tool
tick the 'connect my xbox 360........'

[Doug Knox - [MS-MVP]]

In addition to the Windows Firewall, if you're using the McAfee firewall,
you need various ports opened.

http://support.microsoft.com/kb/911728
--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart
Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

Post by fishkill84
No, I dont have onecare, just windows firewall and macafee security center

Post by h***@gmail.com
Hey,
I've had the same problem and have discovered a solution.
Do You have windows live onecare running?
If so it is onecare which is causing the problem, go to onecare and
click change onecare settings
In the settings box click on the firewall tab
Click on the Firewall connection tool
tick the 'connect my xbox 360........'

[Kenney]

I have been having the same problem with my PC/XBOX360, it looks like we're
using the same router, have you tried a different one? I can't figure out
any other solution, it's like the XBOX and PC can't see each other even
though they both have internet access.

Post by fishkill84
I have been trying to hook up my Xbox 360 as an extender for the last two
days now, with no success. I have opened every port on both windows and
macafee firewalls, tried connecting with both firewalls disabled, ran a
system restore to factory defaults, completely uninstalled firewalls, totally
uninstalled and reintalled vista, windows media center, and windows media
player 11, tried running a direct cable from pc to 360, and nothing works.
The 360 is connected to xbox live through my router, so I know it is on the
network. Ive tried all of the troubleshooting steps on ms sites but they dont
work. If anyone knows whats going on with this please help, cause i'm about
to bust this ms POS system. So much for spending $1500+ on something that
cant even connect with other ms brand products (mostly what I bought it for).
When I hit the media center button in the media blade of the 360, it gives
me the setup key; hit continue and it says go to www.xbox.com/pcsetup; when I
go there it redirects to http://www.xbox.com/en-US/pcsetup/MCEVista.htm; the
window at the top of this site says "Cannot Connect the Xbox 360 console to
This Computer"
When I run test media connection on the 360 it fails at the pc selected.
Ive tried dell support, microsoft support, and xbox support numbers and they
all dont know or redirect me to someone else who tries to make me do a bunch
of troubleshooting tips that Ive already done about 30 times each now. I may
not be a computer programmer, but im not retarded either - TROBLESHOOTING
ISNT WORKING! So if anyone has an idea please help, otherwise check ebay for
an XPS and a 360.
Dell XPS 410 with Vista Home Premium
Wired Linksys Etherfast Cable/DSL Router
Windows Media Center and Media Player 11
MacAfee Security Center Firewall/ Windows firewall (NOT at the same time)

[Kenney]

It WAS my router. Linksys EtherFast Cable/DSL Router Model No: BEFSR41.

Post by Kenney
I have been having the same problem with my PC/XBOX360, it looks like we're
using the same router, have you tried a different one? I can't figure out
any other solution, it's like the XBOX and PC can't see each other even
though they both have internet access.

Post by fishkill84
I have been trying to hook up my Xbox 360 as an extender for the last two
days now, with no success. I have opened every port on both windows and
macafee firewalls, tried connecting with both firewalls disabled, ran a
system restore to factory defaults, completely uninstalled firewalls, totally
uninstalled and reintalled vista, windows media center, and windows media
player 11, tried running a direct cable from pc to 360, and nothing works.
The 360 is connected to xbox live through my router, so I know it is on the
network. Ive tried all of the troubleshooting steps on ms sites but they dont
work. If anyone knows whats going on with this please help, cause i'm about
to bust this ms POS system. So much for spending $1500+ on something that
cant even connect with other ms brand products (mostly what I bought it for).
When I hit the media center button in the media blade of the 360, it gives
me the setup key; hit continue and it says go to www.xbox.com/pcsetup; when I
go there it redirects to http://www.xbox.com/en-US/pcsetup/MCEVista.htm; the
window at the top of this site says "Cannot Connect the Xbox 360 console to
This Computer"
When I run test media connection on the 360 it fails at the pc selected.
Ive tried dell support, microsoft support, and xbox support numbers and they
all dont know or redirect me to someone else who tries to make me do a bunch
of troubleshooting tips that Ive already done about 30 times each now. I may
not be a computer programmer, but im not retarded either - TROBLESHOOTING
ISNT WORKING! So if anyone has an idea please help, otherwise check ebay for
an XPS and a 360.
Dell XPS 410 with Vista Home Premium
Wired Linksys Etherfast Cable/DSL Router
Windows Media Center and Media Player 11
MacAfee Security Center Firewall/ Windows firewall (NOT at the same time)

[Kenney]

SOLUTION!!
http://forums.linksys.com/linksys/board/message?board.id=Wired_Routers&message.id=793&query.id=292058#M793

Enable Filter Multicast on Router!

Post by Kenney
It WAS my router. Linksys EtherFast Cable/DSL Router Model No: BEFSR41.

Post by Kenney
I have been having the same problem with my PC/XBOX360, it looks like we're
using the same router, have you tried a different one? I can't figure out
any other solution, it's like the XBOX and PC can't see each other even
though they both have internet access.

Post by fishkill84
I have been trying to hook up my Xbox 360 as an extender for the last two
days now, with no success. I have opened every port on both windows and
macafee firewalls, tried connecting with both firewalls disabled, ran a
system restore to factory defaults, completely uninstalled firewalls, totally
uninstalled and reintalled vista, windows media center, and windows media
player 11, tried running a direct cable from pc to 360, and nothing works.
The 360 is connected to xbox live through my router, so I know it is on the
network. Ive tried all of the troubleshooting steps on ms sites but they dont
work. If anyone knows whats going on with this please help, cause i'm about
to bust this ms POS system. So much for spending $1500+ on something that
cant even connect with other ms brand products (mostly what I bought it for).
When I hit the media center button in the media blade of the 360, it gives
me the setup key; hit continue and it says go to www.xbox.com/pcsetup; when I
go there it redirects to http://www.xbox.com/en-US/pcsetup/MCEVista.htm; the
window at the top of this site says "Cannot Connect the Xbox 360 console to
This Computer"
When I run test media connection on the 360 it fails at the pc selected.
Ive tried dell support, microsoft support, and xbox support numbers and they
all dont know or redirect me to someone else who tries to make me do a bunch
of troubleshooting tips that Ive already done about 30 times each now. I may
not be a computer programmer, but im not retarded either - TROBLESHOOTING
ISNT WORKING! So if anyone has an idea please help, otherwise check ebay for
an XPS and a 360.
Dell XPS 410 with Vista Home Premium
Wired Linksys Etherfast Cable/DSL Router
Windows Media Center and Media Player 11
MacAfee Security Center Firewall/ Windows firewall (NOT at the same time)

[Doug Knox - [MS-MVP]]

Glad you got it working, and thanks for the followup.
--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart
Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

Post by Kenney
SOLUTION!!
http://forums.linksys.com/linksys/board/message?board.id=Wired_Routers&message.id=793&query.id=292058#M793
Enable Filter Multicast on Router!

Post by Kenney
It WAS my router. Linksys EtherFast Cable/DSL Router Model No: BEFSR41.

Post by Kenney
I have been having the same problem with my PC/XBOX360, it looks like we're
using the same router, have you tried a different one? I can't figure out
any other solution, it's like the XBOX and PC can't see each other even
though they both have internet access.

Post by fishkill84
I have been trying to hook up my Xbox 360 as an extender for the last two
days now, with no success. I have opened every port on both windows and
macafee firewalls, tried connecting with both firewalls disabled, ran a
system restore to factory defaults, completely uninstalled firewalls, totally
uninstalled and reintalled vista, windows media center, and windows media
player 11, tried running a direct cable from pc to 360, and nothing works.
The 360 is connected to xbox live through my router, so I know it is on the
network. Ive tried all of the troubleshooting steps on ms sites but they dont
work. If anyone knows whats going on with this please help, cause i'm about
to bust this ms POS system. So much for spending $1500+ on something that
cant even connect with other ms brand products (mostly what I bought it for).
When I hit the media center button in the media blade of the 360, it gives
me the setup key; hit continue and it says go to
www.xbox.com/pcsetup; when I
go there it redirects to
http://www.xbox.com/en-US/pcsetup/MCEVista.htm; the
window at the top of this site says "Cannot Connect the Xbox 360 console to
This Computer"
When I run test media connection on the 360 it fails at the pc selected.
Ive tried dell support, microsoft support, and xbox support numbers and they
all dont know or redirect me to someone else who tries to make me do a bunch
of troubleshooting tips that Ive already done about 30 times each now. I may
not be a computer programmer, but im not retarded either - TROBLESHOOTING
ISNT WORKING! So if anyone has an idea please help, otherwise check ebay for
an XPS and a 360.
Dell XPS 410 with Vista Home Premium
Wired Linksys Etherfast Cable/DSL Router
Windows Media Center and Media Player 11
MacAfee Security Center Firewall/ Windows firewall (NOT at the same time)

[h***@msn.com]

SOLUTION!!http://forums.linksys.com/linksys/board/message?board.id=Wired_Router...
Enable Filter Multicast on Router!

Post by Kenney
It WAS my router. Linksys EtherFast Cable/DSL Router Model No: BEFSR41.

Post by Kenney
I have been having the same problem with my PC/XBOX360, it looks like we're
using the same router, have you tried a different one? I can't figure out
any other solution, it's like the XBOX and PC can't see each other even
though they both have internet access.

Post by fishkill84
I have been trying to hook up my Xbox 360 as an extender for the last two
days now, with no success. I have opened every port on both windows and
macafee firewalls, tried connecting with both firewalls disabled, ran a
system restore to factory defaults, completely uninstalled firewalls, totally
uninstalled and reintalled vista, windows media center, and windows media
player 11, tried running a direct cable from pc to 360, and nothing works.
The 360 is connected to xbox live through my router, so I know it is on the
network. Ive tried all of the troubleshooting steps on ms sites but they dont
work. If anyone knows whats going on with this please help, cause i'm about
to bust this ms POS system. So much for spending $1500+ on something that
cant even connect with other ms brand products (mostly what I bought it for).
When I hit the media center button in the media blade of the 360, it gives
me the setup key; hit continue and it says go towww.xbox.com/pcsetup;when I
go there it redirects tohttp://www.xbox.com/en-US/pcsetup/MCEVista.htm;the
window at the top of this site says "Cannot Connect the Xbox 360 console to
This Computer"
When I run test media connection on the 360 it fails at the pc selected.
Ive tried dell support, microsoft support, and xbox support numbers and they
all dont know or redirect me to someone else who tries to make me do a bunch
of troubleshooting tips that Ive already done about 30 times each now. I may
not be a computer programmer, but im not retarded either - TROBLESHOOTING
ISNT WORKING! So if anyone has an idea please help, otherwise check ebay for
an XPS and a 360.
Dell XPS 410 with Vista Home Premium
Wired Linksys Etherfast Cable/DSL Router
Windows Media Center and Media Player 11
MacAfee Security Center Firewall/ Windows firewall (NOT at the same time)

thank you,thank you,thank you.Enabled FILTER MULTICAST on linksys
bfsr41 router now it works, and it only cost me 10 hrs of my life.

[agetrozedlav]

I am having the same problem. I am working diligently to figure it out
but if anybody could help me out in fixing this problem i woul
appreciate it. i am useing vista home premium, pc tools interne
security 2009 firewall, and netgear wireless router wgt624 v3

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[Dudleymeister]

I'm having the same problem with a Netgear DGN 2000 router! have trie
all sorts but Xbox will not see PC even though the Xbox shows in th
network map! Ahhhhhggghhh!! Been at it 4 nights in a row now! Anybod
please help
My system is hard wired via ethernet cable I have tested the cable an
it works fine. Pc internet connection is fine Onecare is disabled al
ports opened! have reset router and pc and xbox a bunch of time
individually and together still getting"extender not found" no xbo
live either

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[TediousMaximus]

I have a Belkin Router. i dont see anything here that has anything to d
with mutilcasting

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[Jaime]

Do you have a question about Media Center or are you making a comment?

Hard to tell from your post.
--
James
Bart: "According to creationism, there were no cavemen."
Homer: "Well good riddance, their drawings sucked and they all looked like
hippies!"

I have a Belkin Router. i dont see anything here that has anything to do
with mutilcasting.
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[beercity]

I'm having the same issues... The 'extender could not be found'....
The error message indicates MacAfee Personal firewall, but much lik
fishkill84, I've disabled everything and still have not been able to ge
it to work

However, I'm running Windows 7 64bit, internal trusted network utilizin
ATT Uverse 2wire gateway/router. Xbox is wireless g, pc is etherne
hardwire

Any help is appreciated

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